What should I do to confirm my booking?
To confirm your booking, please complete the Application Form and make the deposit payment of RM3,000. An email will be sent confirming your deposit and room confirmation.
If your preferred room type is unavailable, an email will be sent to offer you an alternative room type.
When should I remit the balance of full payment?
Full payment should be made 21 days before check-in.
What is the rental payment schedule?
Rental payments are due every six (6) months and must be paid before the 1st day of the following 6-month interval.
What should I do if I wish to cancel my booking?
Please submit a letter of cancellation along with supporting documents (if any) to Taylor’s Hostel Management at least one (1) month before the commencement of their course. This is subject to approval of the Management.
Can I stay less than one year? What is the minimum duration of the tenancy agreement?
All new residents are required to sign an initial tenancy agreement for a minimum of one (1) year or twelve (12) months. Upon fulfilling the one (1) year tenancy agreement, residents must renew their tenancy with Taylor’s Hostel Management at least three (3) months before their tenancy expires. Renewed tenancies must be minimum 6 months, subject to room availability and the approval of Taylor’s Hostel Management. Shorter rental periods may be considered, but only with a valid reason and proper documentation.
Is there a penalty if I check-out before the tenancy is due?
Yes, the deposit and all advance rental paid will be forfeited.
Is the deposit refundable?
The deposit is refundable upon the following conditions:
When will my deposit be returned?
A final room inspection will be carried out once the student has checked-out, to determine any damages in their room/unit. If there are no damages, the deposit will be processed and returned within twenty-one (21) working days from their check-out date.
How is the safety and security of the hostel?
Each location is within a gated community and guarded by 24-hour security services with CCTV surveillance.
Are there food outlets nearby?
Yes, there are restaurants, cafés, and fast food eateries located in Syopz Mall as well as within the immediate vicinity of the campus. Online food delivery is also available.
Do you provide laundry or cleaning services?
A coin-operated laundromat is available within Syopz Mall at LG2-11. For U Residence, Taylor’s Hostel Management provides basic housekeeping for common areas only, such as the dining area, washroom, and kitchen. For Ruemz, Taylor’s Hostel Management provides basic housekeeping for common areas, rooms, and bathrooms.
Is cooking allowed?
All residents in U Residence & Ruemz are welcome to use the Common Kitchen located on the 1st Floor of U Residence. Cooking is only allowed in U Residence apartments WITH kitchenette. A microwave is provided in all U Residence apartments for reheating food and hot drinks. NO COOKING IS ALLOWED INSIDE ALL ROOMS!
Do you provide internet access?
Residents will be able to access their student WiFi within the premises, which has been regulated for educational learning.
Can I choose who I live with?
Please let us know your preferences in the Application Form or via email, although this cannot be guaranteed. We will try our best to fulfill this request, subject to current availability and on a first-come-first-served basis. Please note that if we are unable to accommodate your preferences, your booking will not be canceled.
Can I choose where my room is in the apartment/building?
Please let us know your preferences in the Application Form or via email, although this cannot be guaranteed. We will try our best to fulfill this request, subject to current availability and on a first-come-first-served basis. Please note that if we are unable to accommodate your preferences, your booking will not be canceled.
What are the general accommodation rules?
All residents must abide by the House Rules, which include respecting each other’s customs, race, religion, and social obligations. Offenses such as smoking, gambling, bad behavior, and vandalism (as stipulated in the Student Handbook provided upon check-in) are STRICTLY PROHIBITED and will lead to penalties, fines, or even eviction. Residents caught fighting, stealing, or possessing or consuming illegal drugs or alcohol will be asked to leave the premises IMMEDIATELY and reported to the proper authorities.
Why was Prepaid Air Conditioning implemented?
We discovered that an increasing number of residents tend to leave electrical appliances running, particularly their air conditioner, even when they are not in their room. The consistent dampness in the room encouraged the growth of mold and mildew along the walls and ceilings, which raised maintenance issues. Prolonged exposure could also lead to health problems in the long run.
Will residents be given complimentary hours for air conditioning usage?
Taylor's Hostel Management will be providing 180 complimentary hours of air conditioning usage. Once residents’ usage exceeds this amount, they will need to top up to continue using their air conditioning. Residents are advised to practice moderation and use the ceiling fan to supplement their usage.
Will residents be refunded for any unused hours for air conditioning?
Only unused hours gained from top-ups are eligible for refund upon check-out. Unused complimentary hours are not refundable nor exchangeable for cash.
How much should I top up?
Top-ups are available in RM10, RM20, and RM50 denominations. Each top-up of RM10 provides roughly 25 hours of air conditioning usage.
Where can I top up? And what should I bring?
Top-ups are available at the Prepaid Kiosk near U Lounge, next to the PopBox. Bring your Resident ID card and exact change.
To confirm your booking, please complete the Application Form and make the deposit payment of RM3,000. An email will be sent confirming your deposit and room confirmation.
If your preferred room type is unavailable, an email will be sent to offer you an alternative room type.
When should I remit the balance of full payment?
Full payment should be made 21 days before check-in.
What is the rental payment schedule?
Rental payments are due every six (6) months and must be paid before the 1st day of the following 6-month interval.
What should I do if I wish to cancel my booking?
Please submit a letter of cancellation along with supporting documents (if any) to Taylor’s Hostel Management at least one (1) month before the commencement of their course. This is subject to approval of the Management.
Can I stay less than one year? What is the minimum duration of the tenancy agreement?
All new residents are required to sign an initial tenancy agreement for a minimum of one (1) year or twelve (12) months. Upon fulfilling the one (1) year tenancy agreement, residents must renew their tenancy with Taylor’s Hostel Management at least three (3) months before their tenancy expires. Renewed tenancies must be minimum 6 months, subject to room availability and the approval of Taylor’s Hostel Management. Shorter rental periods may be considered, but only with a valid reason and proper documentation.
Is there a penalty if I check-out before the tenancy is due?
Yes, the deposit and all advance rental paid will be forfeited.
Is the deposit refundable?
The deposit is refundable upon the following conditions:
- The applicant cancels the room booking with written notice a minimum of one (1) month before the Programme Commencement Date, OR
- The applicant fulfills the initial tenancy agreement, and subsequent renewed tenancy (if any).
When will my deposit be returned?
A final room inspection will be carried out once the student has checked-out, to determine any damages in their room/unit. If there are no damages, the deposit will be processed and returned within twenty-one (21) working days from their check-out date.
How is the safety and security of the hostel?
Each location is within a gated community and guarded by 24-hour security services with CCTV surveillance.
Are there food outlets nearby?
Yes, there are restaurants, cafés, and fast food eateries located in Syopz Mall as well as within the immediate vicinity of the campus. Online food delivery is also available.
Do you provide laundry or cleaning services?
A coin-operated laundromat is available within Syopz Mall at LG2-11. For U Residence, Taylor’s Hostel Management provides basic housekeeping for common areas only, such as the dining area, washroom, and kitchen. For Ruemz, Taylor’s Hostel Management provides basic housekeeping for common areas, rooms, and bathrooms.
Is cooking allowed?
All residents in U Residence & Ruemz are welcome to use the Common Kitchen located on the 1st Floor of U Residence. Cooking is only allowed in U Residence apartments WITH kitchenette. A microwave is provided in all U Residence apartments for reheating food and hot drinks. NO COOKING IS ALLOWED INSIDE ALL ROOMS!
Do you provide internet access?
Residents will be able to access their student WiFi within the premises, which has been regulated for educational learning.
Can I choose who I live with?
Please let us know your preferences in the Application Form or via email, although this cannot be guaranteed. We will try our best to fulfill this request, subject to current availability and on a first-come-first-served basis. Please note that if we are unable to accommodate your preferences, your booking will not be canceled.
Can I choose where my room is in the apartment/building?
Please let us know your preferences in the Application Form or via email, although this cannot be guaranteed. We will try our best to fulfill this request, subject to current availability and on a first-come-first-served basis. Please note that if we are unable to accommodate your preferences, your booking will not be canceled.
What are the general accommodation rules?
All residents must abide by the House Rules, which include respecting each other’s customs, race, religion, and social obligations. Offenses such as smoking, gambling, bad behavior, and vandalism (as stipulated in the Student Handbook provided upon check-in) are STRICTLY PROHIBITED and will lead to penalties, fines, or even eviction. Residents caught fighting, stealing, or possessing or consuming illegal drugs or alcohol will be asked to leave the premises IMMEDIATELY and reported to the proper authorities.
Why was Prepaid Air Conditioning implemented?
We discovered that an increasing number of residents tend to leave electrical appliances running, particularly their air conditioner, even when they are not in their room. The consistent dampness in the room encouraged the growth of mold and mildew along the walls and ceilings, which raised maintenance issues. Prolonged exposure could also lead to health problems in the long run.
Will residents be given complimentary hours for air conditioning usage?
Taylor's Hostel Management will be providing 180 complimentary hours of air conditioning usage. Once residents’ usage exceeds this amount, they will need to top up to continue using their air conditioning. Residents are advised to practice moderation and use the ceiling fan to supplement their usage.
Will residents be refunded for any unused hours for air conditioning?
Only unused hours gained from top-ups are eligible for refund upon check-out. Unused complimentary hours are not refundable nor exchangeable for cash.
How much should I top up?
Top-ups are available in RM10, RM20, and RM50 denominations. Each top-up of RM10 provides roughly 25 hours of air conditioning usage.
Where can I top up? And what should I bring?
Top-ups are available at the Prepaid Kiosk near U Lounge, next to the PopBox. Bring your Resident ID card and exact change.
